Role Description

St Luke’s provides quality care and services for people with life-limiting illnesses living within the mid and south Cheshire area.  As a receptionist you are the first point of contact for anyone visiting or calling the Hospice. We are looking for someone to help on reception who will be that friendly face ready to greet our visitors with a smile.


  • Welcoming visitors
  • Dealing with general telephone enquiries
  • Accepting donations
  • Processing hospice shop sales


  • Someone with a friendly and caring nature
  • Strong interpersonal and communication skills
  • Good telephone manner
  • Ability to maintain confidentiality
  • Happy to work independently
  • Reliable and able to commit to regular sessions

What we offer you:

  • The opportunity to use your skills to complement our work
  • Training (shadowing a current volunteer) and support to build new skills
  • A chance to meet lots of new people
  • The opportunity of working as part of a team of dedicated volunteers

 Commitment needed:

Four hours 1-5pm on a Monday afternoon, fortnightly

Help provide cover for holidays and illness

Attendance for initial training and any specific training

Application Process:

  • Application form
  • Informal meeting with the Volunteer Coordinator
  • 2 references and a standard Disclosure and Barring Service (DBS) check
  • Trial

If you’d like to become part of the St Luke’s team, please contact our Volunteer Co-ordinator on 01606 555690 or email