Latest update: 27/05/21

Please read the following advice with regard to visiting your loved one whilst they are staying on our Inpatient Unit.

We appreciate how much you want to spend time with your loved one and will do all we can to make this possible. However, we must ensure the safety of our patients, staff and visitors and are therefore adhering to guidance from the Government and NHS England.

Please DO NOT visit the Hospice if either yourself or anyone in your household has signs of COVID-19 (cough, and/or high temperature, and/or loss of, or change in, your normal sense of taste or smell).

Visiting inside the Hospice building

Visitors coming into the building are required to do a lateral flow Covid test (see advice below).  Please take a photo on your phone of your completed test strip to show the nursing staff at your next visit, or you can hand the completed test strip to the nurse to discard.

(Free rapid lateral flow test kits can be ordered online from or some pharmacies are also supplying them. We can supply you with your first few test kits if required).

  • We are able to allow any TWO named visitors per day to come into the building. If you are a regular or daily visitor please do a lateral flow test twice a week. If you are visiting infrequently please do your lateral flow test on the day of your visit and show the staff your result.
  • Indoor visits can last any length of time and take place at any time of the day between the hours of 10am – 8pm. An appointment time is NOT required. The same two visitors for that day can leave and re-enter as required on that day.
  • PPE – gloves, mask and aprons – will need to be worn at all times (unless you are exempt from wearing a mask. You will be asked to show evidence).
  • Unfortunately we are unable to provide food or drinks to indoor visitors.
  • Toilet facilities are available.
  • Children are allowed to visit in the garden or gazebo (see below for garden visits).

Garden visits

  • Patients can now have daily garden visits with up to five family members or friends from different households.
  • Outdoor visits for one hour can be discussed with staff, allocated time slots will be given.
  • Please be aware we have open gazebos for these visits but you will need to bring warm clothes.
  • We will ensure your relative is provided with extra blankets to keep them warm.
  • If it is raining, please check with the Hospice to ensure your relative is happy for the outdoor visit to still take place.
  • Please be aware we do not have toilets available for visitors use during garden visits.
  • Children of any age are allowed to visit in the garden or gazebo.

Visits for someone in their final few days of life

  • For any patients that are deemed to be in their final days/hours of life we can allow small numbers of close family, including children, to be at the bedside throughout.
  • Details will be discussed at the time.
  • Dependent on the circumstances, and if time allows, you may be asked to do lateral flow Covid testing prior to coming in to the building.

Thank you for your co-operation.


Our new patient visiting ‘pod’ has been constructed off our conservatory and allows family members to speak to their loved one via microphone from the pod, while the patient remains in the conservatory. For more information please speak to a member of the nursing team. Limited time slots of one hour are available.

Please watch this short video in which our Nursing Assistant Michaela explains how the ‘pod’ works: