Help us protect our patients and staff

Due to the Government’s request for stricter isolation and social distancing measures, and to protect our staff and vulnerable patients, we’ve introduced tighter visiting rules that will take effect immediately.

We understand that families want to be with their loved ones when they’re admitted to a hospice, and under normal circumstances we do not impose visiting restrictions, but these are exceptional times and to minimise risk we ask that you comply with staff instructions.

  • Patients admitted for symptom control will be asked to organise some form of communication with loved ones before admission eg: whatsapp, FaceTime or phone.
  • Those patients will be allowed a one hour visit per week to be arranged via nursing staff between the hours of 11am-5pm. No more than two visitors will be allowed and no-one under the age of 12.
  • For patients who are being cared for at the end of life, the rules will be less strict but visiting will be arranged by mutual agreement with clinical staff and will be limited where possible to once a day. There will be no overnight stays and no pets allowed.

We thank you for your co-operation and understanding

The people who need our care and support are vulnerable to viruses like COVID-19, particularly those who are in-patients at the Hospice.

We need everyone’s help to ensure we can maintain our services and protect vulnerable people.

Do you have any of these symptoms?

Please stay indoors and follow the self-isolation guidelines from gov.uk

If you’re not sure if you need to self-isolate

If you have symptoms of Coronavirus (a high temperature or a new, continuous cough), use the 111 Coronavirus service to find out what to do.

As the situation develops, the advice given is updated daily, so please visit the NHS website or the Government website for the latest information.

When entering St Luke’s Hospice please ensure you use the hand sanitiser gel provided at Reception and around the Hospice and regularly wash your hands with soap and water.

Thank you for your co-operation.

If you have any questions or concerns please do not hesitate to contact the Hospice on 01606 551246.